Limited Warranty

Decor Zip Screens and Awnings are designed and built to provide you with many years of customer satisfaction. Every Decor Zip Screen and Awning is guaranteed against any defects in materials or workmanship or a period of Five (5) years from the date of the original installation.

This warranty is extended to the original purchaser from the seller and is non-transferable and non-assignable.  The warranty is in place subject to the recommended regular maintenance being carried out as per the Care Sheet.

Motors are guaranteed for a period of Five (5) years from the date of the original installation. The warranty is in place subject to the recommended regular maintenance being carried out as per the Care Sheet. 

This Warranty does not cover accidents, abuse, misuse or negligence to the Zip Screen or Awning. 

Zip Screens and Awnings with defective materials or faulty workmanship will be repaired or, at the manufacturers discretion, replaced free of charge. Purchasers should contact our Customer Service Department on (07) 3716 7766 to arrange for a technician to come to your home to inspect the Zip Screen or Awning. 

Please note: A service call fee will apply after 1 month.